• Never Disconnected

    The weekend before last, we all loaded up into our car and drove down to Scerni, Italy. The six hour drive took us back to a place where we lived for 4-years and it had been about a year since we had been back. It was a great trip. Me and the Mrs. enjoyed it. The…

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  • The Greatest Client Service

    Clients and vendors, vendors and clients. I’ve been on both sides numerous times. As a client, you know what you want, you communicate what you want, and wait for the vendor to deliver. If you’ve picked the right place, you’ll not only get what you asked for, but they’ll throw in some extra ideas and insights—like icing…

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  • Too Much Information

    Whenever you are communicating with a client, superior or sometimes co-worker, be mindful of TMI – Too Much Information. We’re not talking about the High School kind of TMI or birth story TMI, we’re talking about information overload. Your client or company has hired you to do something that:

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